NETSTREAM APP INC – Privacy Policy

1. Who we are and how to contact us

Controller: NETSTREAM APP INC Company Number: 155779193
Registered address: 55th Street East, P.H. SL55 Building, Floor 21, Suite 3, Panama City, Republic of Panama
Email: business@netstream.app

If you have any questions about this Privacy Policy or our data practices, you can contact us at the addresses above.

If you are located in the European Economic Area (EEA) or United Kingdom (UK), NETSTREAM APP INC is the controller of your personal data under GDPR/UK GDPR.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

• Our main website and landing pages
• The NETSTREAM platform (web and future mobile apps)
• Creator Channels, Arena events, Events Market, Algo Vaults, RWA Vaults and AI Assistant
• Our official communication channels where this Policy is referenced (e.g. Telegram, email campaigns, etc.)

It does not apply to:

• Third-party platforms (e.g. YouTube, TikTok, Telegram, exchanges) you access via links
• Services offered by creators, brands or partners outside of NETSTREAM's direct control

Those services are governed by their own privacy policies.

3. Information we collect

We collect different types of information depending on how you interact with NETSTREAM.

3.1 Information you provide to us

3.2 Information we collect automatically

When you use NETSTREAM, we automatically collect:

3.3 Information from third parties

We may receive information about you from:

We use this information to provide and secure the Services, and to comply with legal obligations.

4. How we use your information

We use your personal data for the following purposes:

4.1 To provide and operate the Services

• Create and manage your NETSTREAM account
• Allow you to use Creator Channels, Arena, Events Market, AI Assistant, Algo & RWA Vaults
• Process payments, subscriptions, gifts, NFT purchases and withdrawals
• Provide you with dashboards, analytics and transaction history
• Display your profile and content to other users, based on your settings

4.2 To secure and protect the platform

• Verify your identity and run KYC/AML checks where required by law
• Detect and prevent fraud, spam, abuse, unauthorized access and other harmful activities
• Enforce our Terms of Service and other policies

4.3 To improve and develop NETSTREAM

• Analyze how users interact with our Services
• Diagnose performance issues and improve stability
• Test new features and user experiences
• Conduct internal analytics, statistics and reporting

4.4 To communicate with you

• Send transactional messages (account notices, security alerts, payment confirmations)
• Respond to your support requests and inquiries
• Send you information about updates, new features and campaigns (where permitted)
• Provide educational content about how to use NETSTREAM

You can manage your marketing communication preferences via settings or by using the unsubscribe link in emails.

4.5 To comply with legal obligations

• Satisfy KYC/AML requirements and other regulatory obligations
• Cooperate with law enforcement or regulators where legally required
• Maintain records required by tax, accounting and financial laws

5. Legal bases for processing (EEA/UK users)

If you are in the EEA or UK, we process your personal data under the following legal bases:

• Performance of a contract – to provide the Services you sign up for, including account, payments, streams, vault participation.
• Legal obligations – to comply with KYC/AML rules, tax, accounting and other regulatory requirements.
• Legitimate interests – to secure the platform, prevent abuse, improve performance, run internal analytics and communicate essential updates.
• Consent – for certain uses (e.g. specific cookies, some marketing activities) where we ask for your consent.

You can withdraw your consent at any time, without affecting processing that took place before withdrawal.

6. How we share your information

We do not sell your personal data. We may share your data with:

6.1 Service providers (processors)

• Cloud hosting and infrastructure providers
• Payment processors and billing providers
• KYC/AML and identity verification providers
• Analytics and error tracking tools
• Email and communication platforms
• Customer support and ticketing systems

These third parties process data only on our instructions and under binding contracts.

6.2 Other users and the public

Depending on your settings and role:

• Your username, profile, channel name and content may be visible to other users or the public
• If you are a creator or channel owner, your profile may be featured, recommended or displayed in search results
• Certain on-chain actions may be publicly visible via blockchain explorers

6.3 Affiliates & business partners

We may share limited information with:

• Our group companies and affiliates for internal business purposes
• Partners we work with for integrations, campaigns or co-branded experiences (subject to agreements and, where required, your consent)

6.4 Legal and compliance

We may disclose information when we believe it is necessary to:

• Comply with applicable laws, regulations or legal processes
• Respond to lawful requests from public authorities
• Protect the rights, property or safety of NETSTREAM, our users or others
• Detect and prevent fraud or security issues

6.5 Business transfers

If NETSTREAM is involved in a merger, acquisition, financing, asset sale, reorganization or bankruptcy, your information may be transferred as part of that transaction. We will take steps to ensure that the receiving party respects this Privacy Policy (or a policy with similar protections).

7. International data transfers

We may process and store your information in countries other than your own, including the United States, EU/EEA, UK and other jurisdictions.

Where required by law (e.g. for EEA/UK residents), we implement appropriate safeguards for international transfers, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Other equivalent mechanisms under applicable law

You can contact us for more information about these safeguards.

8. Data retention

We retain your personal data for as long as necessary to:

• Provide our Services to you
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting and reporting obligations
• Resolve disputes and enforce our agreements

When data is no longer needed, we will delete or anonymize it, unless we are legally required to keep it longer.

9. Your rights

Depending on your location, you may have certain rights regarding your personal data.

If you are in the EEA/UK (GDPR/UK GDPR):

• Right of access – to know if we process your data and to receive a copy
• Right to rectification – to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data in certain cases
• Right to restriction of processing – to request limited processing in certain cases
• Right to data portability – to receive your data in a structured, commonly used format
• Right to object – to object to processing based on legitimate interests or direct marketing
• Right to withdraw consent – where processing is based on your consent

To exercise these rights, contact us at business@netstream.app

You also have the right to lodge a complaint with your local data protection authority.

Other regions

Users in other jurisdictions may have similar rights under local law. We will honor these rights where required. Please contact us if you have a request regarding your personal data.

10. Children's privacy

NETSTREAM is not intended for children under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from minors.

If you become aware that a minor has provided us with personal information, please contact us. If we learn that we have collected data from a minor without appropriate consent, we will take steps to delete it.

11. Security

We take appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Accidental loss
• Destruction or damage
• Disclosure or alteration

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We also encourage you to:

• Use strong, unique passwords
• Enable additional security features (e.g. 2FA) when available
• Be cautious with links and files you receive

12. Third-party services and links

Our Services may contain links to third-party websites, apps or services. We are not responsible for the privacy practices of those third parties.

We encourage you to read the privacy policies of any third-party services you use.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our Services
• Changes in applicable laws or regulations
• Operational or technical updates

We will post the updated Policy on our website with a new "Last updated" date. In case of significant changes, we may notify you via email, in-app message or other reasonable means.

Your continued use of the Services after the effective date of the updated Policy means you accept the changes.

14. Contact us

If you have questions, concerns or requests about this Privacy Policy or your personal data, you can contact us at:

NETSTREAM APP INC Company Number: 155779193
Email: business@netstream.app
Address: 55th Street East, P.H. SL55 Building, Floor 21, Suite 3, Panama City, Republic of Panama